Bulletins: Welcome to Your New Support Experience

Published: 11/11/2023

Greetings Valued Customers,


We are thrilled to announce the launch of our new customer support portal: my.colodetroit.com! This platform is designed to enhance your experience with ColoDetroit, providing a more efficient, user-friendly, and comprehensive support system.


What's New?




  • New Ticketing System: Experience a streamlined process for submitting and tracking your support requests. Get faster responses and easier communication with our support team.




  • Advanced Monitoring Systems: Benefit from our newly implemented monitoring systems that keep a vigilant eye on your services, ensuring maximum uptime and prompt issue resolution.




  • Revamped Customer Interface and Controls: Enjoy an intuitive and user-friendly interface, allowing you to easily manage your account, services, and settings with enhanced control.




  • IP and Network Tracking: With our new IP and network tracking capabilities, gain valuable insights into your network usage and performance, helping you optimize your operations.




  • Efficient Support Requests: Submit your support requests with greater ease. Our enhanced system ensures your queries are addressed promptly and effectively.




  • Outage Reporting Feature: Report any service outages directly through the portal. Our dedicated team will be alerted instantly, ensuring quick action and minimal downtime.




Our commitment to providing exceptional service has always been a cornerstone of our business. With my.colodetroit.com, we're taking a significant step forward in making our support more accessible, responsive, and effective.


Get Started Now!



  1. Visit my.colodetroit.com

  2. Log in with your existing credentials or register for a new account.

  3. Explore the various features and resources available.


We're Here to Help


If you have any questions or need assistance navigating the new site, our support team is ready to assist.