Our goal is to provide immediate, expert assistance for all your data center needs, anytime you need it.
Our department typically responds within minutes and is staffed 24x7
$150/hr for Service Requests
Direct (888) 745-6948
Our team is dedicated to providing expert assistance for all your KVM (Keyboard, Video, Mouse) over IP needs, ensuring seamless access and control over your servers and network equipment, remotely and securely.
$99 Setup Fee
Direct (248) 457-5563
Network issues
Server or colocation support
Private cloud / storage issues
Outages & service-impacting events
Remote hands requests
New services (colocation, private storage, cloud, AI workloads, fiber connectivity)
Cabinet upgrades / additional power
Cross-connects
Contract questions
Quotes & proposals
Invoices & payments
Account balances
Credits, refunds, adjustments
Billing questions
Updating payment information